Workout Subscriptions: FAQ

General Questions

  • What is the Fit and Thick Monthly Workout Subscription?

- This is a downloadable monthly workout subscription, which includes 20 FULL workouts written by Nicole Mejia for the weekly classes in Miami, FL. The workouts include 8 Butt + Legs, 4 Upper Body, and 8 Plyos + Abs workouts.  

  • Who is the Fit and Thick Monthly Workout Subscription for?

- This service is intended for women who have had previous experience with resistance training and plyometrics. Because no visual aids are provided, knowledge of exercises such as a sumo squat, curtsy lunge, one-legged deadlift, etc. is required. It includes 20 FULL workouts.

  • How does it work?

- Once you choose your payment method and following its approval, a pop-up will appear on your screen with the available downloadable files. You will receive an email with your receipt and a clickable link that will redirect you to your downloadable content. Please be aware that you will need to save your downloads to your devices since there is a 3 download limit on each file.

  • How are the payments processed?

- Depending on the subscription option you chose at checkout, the next time you are charged will be exactly one month from the purchase date and each consecutive month that you are signed up after that. This excludes the one month option, which is a one-time charge.

  • Does the subscription include visual aids such as videos or photos?
- Plan does not include visual aids, such as pictures/video.

Account Questions

  • What is the difference between the three subscription plans?
- The difference is the payment occurrence and price. The one month option is a one-time fee of $15.00. The three month option is an auto bill charge of $12.00/month for 3 months. The six month is an auto bill charge of $10.00/month for 6 months. 
  • Can I manage my own account/cancel?
- You can manage your account, by clicking the link provided to you in your confirmation email through Send Owl.

  • Where is my equipment discount code?
-  Your discount code is provided in the welcome packet download available after purchase. We urge you to read through the Welcome Packet before starting your workouts as it provides many useful tips!
  • Is there a download limit?
Yes, there is a 3 download limit for each piece of content available.
  • Can I receive a refund?
- Due to the material not being returnable, once processed all sales are final. If you wish to cancel your subscription before the next billing cycle, please click here to access and manage you account.

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